This Agreement
Welcome to BlancBlock. These General Terms and any Service terms “Agreement” are a legal agreement between BlancBlock and you under which you can receive certain digital asset, cryptocurrency and payment related services that may be offered by BlancBlock and its affiliates (each, a "Service").This agreement describes the terms and conditions that apply to your use of the services.
You agree to this Agreement
By clicking on "I agree" (or a similar box or button) or registering to receive a service, you agree to be bound by this agreement.
If you do not understand any of the terms in this Agreement, please contact us before using the Services. You may not access or use any services unless you agree and comply with all terms and conditions in this Agreement.
References to you and us in this Agreement
In this Agreement:
When we say "you" , “your” or "user" , we mean the person or entity that registered on the BlancBlock platform to receive the services;
When we say "BlancBlock" , “we” or "us", it refers to BlancBlock Website, mobile applications, clients, applets and other applications that are developed to offer Services by TRANVIA TECH INC. (corporation number: BC1599097), having its registered office at 200A-4185 Still Creek Drive, Burnaby, British Columbia, Canada, V5C 6G9, a corporation incorporated under the laws of the Province of British Columbia, Canada and registered with the Financial Transactions and Reports Analysis Centre of Canada ("FINTRAC") as a money services business (MSB registration number: N300000120) for anti-money laundering and counter-terrorist financing compliance. BlancBlock might integrate and/or use other operators services to provide products or services through these operators.
Other terms that apply to you
When receiving a service, you will generally be required to agree to additional Service Terms that apply to that Service. Such Service terms will ordinarily be incorporated into this agreement and to the extent of any inconsistency, the service terms prevail.
Our privacy and cookies policy available here: Privacy and Cookies Policy also apply to your use of the services and are incorporated into this agreement.
BlancBlock Platform
You may receive the Services through any website (including the BlancBlock website at https://www.blancblock.com (BlancBlock Website)), portal, software or mobile application operated by BlancBlock or its affiliates (each, a BlancBlock Platform). Your access and use of any BlancBlock Platform may be subject to additional terms and conditions, as notified to you from time to time.
Accounts
When you register to access a BlancBlock platform and use the services, you may be required to create an account that is attributable to you and your interaction with the services (Account).
Our privacy and cookies policy available here: Privacy and Cookies Policy also apply to your use of the services and are incorporated into this agreement.
When you register to access a BlancBlock Platform and use the Services, you may be required to create an account that is attributable to you and your interaction with the Services (Account).
You may further be required to open an account with BlancBlocks third-party service providers (Service Providers) to access relevant parts of the Services in accordance with this Agreement.
You are not required to create an account to use the BlancBlock Website. However, certain features of the BlancBlock Platforms (including the Services), may only be available if you create an account.
If you have previously received a service that does not require an account but subsequently register to use a service that does require an Account, you acknowledge and agree that we can use any information previously provided by you to create your account.
We may, in our sole discretion, refuse to open an account for you.
How We Share Your Information
We and our third-party service providers use cookies and other tracking mechanisms to track information about your use of our Platform. We may combine this information with other Personal Information we collect from you (and our third-party service providers may do so on our behalf).
4.1 Cookies：Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Platform, while others are used to enable a faster log-in process or to allow us to track your activities at our Platform. There are two types of cookies: session and persistent cookies.
4.2 Session Cookies：Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Platform. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our Platform.
Persistent Cookies. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity.
Please note that our systems do not currently respond to do-not-track signals.
4.3 Disabling Cookies：Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The general settings on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Users of our Platform who disable cookies will not be able to browse certain areas of the Platform.
4.4 Third Party Analytics: We use automated devices and applications, such as Google Analytics, to evaluate usage of our Platform. We also may use other analytic means to evaluate our Platform. We use these tools to help us improve our Platform, performance, and user experiences. These entities may use cookies and other tracking technologies to perform their services. We do not share your Personal Information with these third parties.
How We Share Your Information
Our Platform may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.
Security of Your Personal Information
We have implemented reasonable precautions consistent with applicable laws and regulations (including Canadian data protection and anti-money laundering laws (including PIPEDA and the PCMLTFA)) to protect the Personal Information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no data security measures can guarantee 100% security. Therefore, all Users (including their Authorized Individuals) of the Platform must comply with the security requirements in the Terms and take the following additional steps to help ensure the security of their Personal Information and the access to their account:
(a) You should choose a robust user identification, password, and PIN to access your account (“User Credentials”) that nobody else knows or could easily guess. User Credentials must meet the requirements we specify when you establish those User Credentials. You should keep your User Credentials secure and private, and not share your User Credentials with any third party.
(b) You should install anti-virus, anti-spyware, and firewall software in your personal computers and mobile devices;
(c) You should update operating systems, anti-virus, and firewall products with security patches or newer versions on a regular basis;
(d) You should remove file and printer sharing in computers, especially when you are connected to the internet;
(e) You should make regular backups of your critical data;
(f) You should consider the use of encryption technology to protect highly sensitive or confidential information;
(g) You should completely log off and clear your browser cache after finishing each online session with the Platform;
(h) You should not install software or run programs of unknown origin;
(i) You should delete junk or chain emails;
(j) You should not open email attachments from strangers;
(k) You should not disclose personal, financial, or credit card information to little-known or suspect websites;
(l) You should not use a computer or a device that cannot be trusted;
(m) You should not use public or internet café computers to access online services or perform financial transactions.
You should immediately notify us at compliance@blancblock.com if you become aware of any unauthorized use or access of your Account or User Credentials. We are not responsible for any lost, stolen, or compromised User Credentials or for any activity on your Account via unauthorized activity using your User Credentials.
Rights of access, correction, and deletion
You can access, edit, update, or delete your Account or Personal Information we have collected at any time by accessing your account settings or emailing us at compliance@blancblock.com. We will respond to your requests within a reasonable period of time, but no later than the time period required by law. Please note that notwithstanding the foregoing, there may be circumstances in which we are unable to accommodate a request to edit, update, access, or delete an account profile or Personal Information. This includes but is not limited to:
(a) any basis where such request can be denied under applicable law;
(b) where we need to retain the information to comply with federal, state, or local laws or for accounting or tax purposes;
(c) where we need to comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities;
(d) where we need to cooperate with law enforcement agencies concerning conduct or activity that the business, service provider, or third party reasonably and in good faith believes may violate federal, state, or local law;
(e) where we need to retain information to exercise or defend legal claims;
(f) where the information contains legal privilege or proprietary information of another party; or 5. where complying with the request would compromise others’ privacy or other legitimate rights. If we determine that we cannot respond to any request in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, we will take commercially reasonable steps to verify your identity before responding to any request under this provision, including complying with any applicable legal requirement for verifying your identity.
Transfer of Information
Please note, we may store your Personal Information on servers located in Canada, where our principal offices are located. If such jurisdiction is outside your jurisdiction of residence, you consent to the transfer of your Personal Information to such jurisdiction for purposes of providing the Platform to you. We will ensure that security provisions are in place consistent with our obligations to maintain the security of your Personal Information under applicable Canadian data protection laws (including PIPEDA).
Retention
We retain Personal Information only until:
(a) the purpose for which that Personal Information was collected is no longer being served by its retention;
(b) retention is no longer necessary for legal, accounting or business purposes. Please note that certain laws may require us to retain records of transactions or accounts for a certain period of time, including requirements under Canadian anti-money laundering law (including the PCMLTFA) and FINTRAC requirements.
Children Under 18
Our Platform is not designed for children under 18. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our systems.
Contact Us
If you have questions about the privacy aspects of our Platform or would like to make a complaint, please contact us via our live chat services or at support@blancblock.com.
Changes to this Policy
This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on the Platform. If we make any changes to this Policy that materially affect our practices with regard to the Personal Information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Platform or providing a push notification through the Site (you should make sure your Site settings allow for such push notifications) or sending an email that you have provided in your Account, (for this reason you should make sure to update your account information promptly if it changes).